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Medical Office Assistant
Medical Office Assistants play an essential role in the operation of any medical office. A
Medical Office Assistant diploma program will help you develop proficiency as a Medical
Office Assistant in a wide variety of areas ranging from medical terminology to clinical
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Graduates are qualified to work in medical, chiropractic, dental, physiotherapy and massage clinics, doctor’s offices, hospitals as well as in the claims departments of insurance companies.
Medical Office Assistant
Medical Billing Clerk
Health Care Assistant
Primary Care Assistant
Completion includes a compulsory four-week full-time practicum where students work alongside industry professionals.
Administrative Office Procedures
Introduces students to common office procedures, such as human relations; organization
structure and office layout; office technology; front-line reception; aspects of business
communication specific to the office professional and record keeping are covered.
MS Office Applications
Prepares students to perform functions common to all Microsoft Windows applications.
Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications,
modify the display of toolbars and other on-screen elements, use online help, and perform file
management, editing, formatting and printing functions common to most Windows
Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This
course increases job efficiency and an understanding of work station ergonomics.
Explores the essential skills for basic business writing and professional interaction. This course
also emphasizes the role technology plays in the workplace to enhance communication.
Provides a foundation for customer service, and focuses on building lifelong customer
relationships through the development of positive customer care approaches.
Develops strategies for successful job searching, interviewing and career management.
Anatomy, Physiology, & Medical Terminology 1
Explores how to deconstruct medical terms and use them appropriately in relation to the
body’s structures, functions and diseases.
Anatomy, Physiology, & Medical Terminology 2
Prepares students to deconstruct medical terms and use them appropriately in relation to the body’s structures, functions and diseases. This course is Part II of Medical Terminology,
Anatomy & Physiology.
Billing & Coding
Introduces students to billing and coding in medical facilities.
Clinical Procedures 1
Provides students with understanding of variety of procedures and practical experiences in a
Clinical Procedures 2
Explores a variety of procedures and practical experiences in a clinical setting.
Introduction to Human Resources
Reviews human resource functions that assist an organization deliver value through proper
management of the employee life cycle.
Medical History, Law, & Ethics
Introduces students to the medical code of ethics and the law that directs the medical
community in everyday practices.
Medical Office Procedures
Reviews the basic administrative and clinical responsibilities in a medical office. The lessons cover reception, booking appointments, office correspondence, basic office accounting and sterilization and infection control procedures. Students also develop their critical thinking skills as they learn how to meet various patient needs.
The Medical Transcript course introduces students to the skills and competencies needed in a medical-office setting. The course reviews clinical procedures and techniques such as vital signs, motor testing and sensory testing. Students gain confidence working with software, patient records and patient relations. Students also become well versed in anatomy, physiology and
medical terminology relevant to a medical-office setting.
- Be introduced to clinical procedures and learn the key competencies and clinical skills
performed in a medical office setting including vital signs, motor testing, sensory testing, sterile
procedures and more
- Learn office procedures that are applicable to the medical office setting including navigating around medical office software, patient record keeping, office administration, and patient relations
- Develop the Medical Transcription skills necessary to produce accurate medical reports from recorded dictation
- Learn about anatomy, physiology, and medical terminology useful to a medical office setting
- Develop professional business communication and customer service skills to work in a dynamic medical office setting
- Earn your First Aid / CPR training certifications
- Learn proper typing techniques and improve your keyboarding accuracy
- Learn to use Microsoft Windows applications including Word, Excel, and PowerPoint
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