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Administrative Office Assistant
Administrative Office Assistants play a key role by providing valuable support to all types of businesses and organizations. Students in this program achieve a solid understanding of office procedures and develop a versatile skill set that makes them employable in many office settings. Topics of study include business communication, customer service and computer fundamentals.
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Completion includes a compulsory two-week full-time practicum where students work alongside industry professionals.
January 8, 2024 In-class & Hybrid
September 2024 In-class & Hybrid
Administrative Office Procedures
Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping.
MS Office Applications
Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.
Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.
Focuses on teaching the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.
Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.
Introduces students to strategies for a successful job search, interview and career management.
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